D&I: More Important in the Workplace than Ever Before?
Why HR professionals emphasize diversity in workplace culture and the long-term social and business impacts of inclusion strategy.
When reading about the culture and values of an organization, you’re likely to come across diversity as one of their main drivers of success. What does this really mean, and why is it important?
When discussing diversity and inclusion (D&I), diversity refers to the “what” and inclusion represents the “how”. Diversity is more easily measurable because one can quantify demographic representation. An organization can generate workforce metrics for factors including race, gender, age, sexual orientation, veteran status, and more. The effectiveness of inclusion, on the other hand, is expressed through a culture of acceptance and belonging.
A common misconception around diversity initiatives, especially in recruiting, is that they are created for the sole purpose of providing opportunities to individuals of minority demographics. When sourcing candidates, recruiters aren’t looking to raise a metric. Their goal isn’t to fill a quota with professionals who look different but fit a status quo. Instead, they create platforms that encourage a diverse candidate pool because the implementation of different perspectives across an organization’s teams and levels is directly correlated to innovation. They shape a qualified workforce, one that can capture a greater market share.
D&I in the workplace leads to higher job satisfaction rates, a more profitable bottom line, and a decrease in employee turnover. These strategies ensure a productive workforce, where individuals are free to perform at their highest level of ability because they feel comfortable, respected, and valued in their environment. Employees are encouraged to be themselves, share their unique stories, and express their opinions. This fosters an environment of creativity, forward thinking, and open-mindedness. It also motivates them to keep growing within the organization, reducing turnover costs and promoting a positive brand image. Without a culture of diversity and inclusion, companies are likely to stagnate in competitive markets, and top talent will be attracted to working for their competitors.
The business impact of D&I is evident, but these initiatives are crucial to the future of a progressive society that advocates for equality. Throughout our lives, we will spend most of our waking hours in the workplace. Many adults don’t experience diverse environments until they start working full-time because of the community they may have grown up in, the schools they had attended, or the circle of friends they keep close. Forming bonds with colleagues who don’t share similar life experiences as yours, or those who may not look like you, breaks down social boundaries and outdated stereotypes. Instead of searching for things you may have in common, the true power lies in celebrating your differences. Accepting each other for who we are bridges communities and lays the groundwork for a more diverse and inclusive society for future generations.